Navigating the mental health care system is challenging for patients, families, and providers. The Psychiatric Intake Response Center (PIRC), located in the Emergency Department at Children’s of Alabama, is a free, confidential phone response center designed to help adult callers and community providers in finding the appropriate level of mental health care.These services are provided via telephone by licensed mental health clinicians trained to assess a child or teen’s mental, emotional, and behavioral needs and recommend the best treatment options.